If you believe that you have a claim under your policy, simply notify:

For polices incepted before 31st December 2020

11a The Wharf,
Bridge Street,
B1 2JS

Telephone from UK: 01204 860425
Telephone from outside UK: +44 (0)1204 860425
Email: claimsmanagement@questgates.co.uk

For polices incepted after 31st December 2020

Leeson Claims Services Ireland

Telephone: +353 1 485 2980
Email: petbusinessinsurance@LCSI.ie